Resident Review
Your townhome
I am satisfied with the appearance and condition
of my townhome: 5: Strongly Agree
Appliances are in good working order: 5: Strongly Agree
Neighbors are quiet and pose no problems: 5: Strongly Agree
Comments: We loved living there. We knew as soon as we drove up and it
said "Welcome home" that this was the place for us.
Your community
Fitness center is clean; equipment is in working
order: 5: Strongly Agree
Exteriors and common areas of the building (entries, hall carpeting,
stairways, elevators) are clean and well maintained: 5: Strongly Agree
Exterior lighting and other concerns about well being are adequately
addressed: 5: Strongly Agree
Parking areas provided for residents and visitors provide sufficient spaces,
are well lit, and convenient: 5: Strongly Agree
Comments: It was a very quiet place to live with very nice neighbors who
although were friendly, not overly in your face friendly.
On-site staff
Complaints and other issues are handled
satisfactorily and in a prompt manner: 5: Strongly Agree
Maintenance staff members are well trained, dependable, do a good job seeing
to the appearance and functionality of the community: 5: Strongly Agree
Office staff members are helpful, responsive and attentive to my needs:
5: Strongly Agree
Overall impressions
The community is professionally managed and is a
place I would recommend to others: 5: Strongly Agree
This community offers good value and a sense of home and security: 5:
Strongly Agree
I would recommend Payne Hill to a friend, relative, or associate: 5:
Strongly Agree
Overall rating: 5: Very Satisfied
Comments: Our stay at Payne Hill Townhomes was VERY enjoyable. The staff
were great, especially Ed who was ALWAYS friendly and willing to do anything
you requested! The grounds were kept nicer than some of the private homes in
the area. We were sad to go but life took us in another direction. If not for
that we would have been there probably forever.
Resident Review
Your townhome
I am satisfied with the appearance and condition
of my townhome: 5: Strongly Agree
Appliances are in good working order: 5: Strongly Agree
Neighbors are quiet and pose no problems: 5: Strongly Agree
Comments: The townhouse was in great shape when I moved in; a
testament to the care and effort that Payne Hill staff put into their work.
Having two full baths and in-unit laundry is a HUGE bonus. I was very pleased
with the amount of natural light provided by the large windows and rear sliding
glass door. Everything was move-in ready and appliances worked perfectly.
Your community
Fitness center is clean; equipment is in working
order: 5: Strongly Agree
Exteriors and common areas of the building (entries, hall carpeting,
stairways, elevators) are clean and well maintained: 5: Strongly Agree
Exterior lighting and other concerns about well being are adequately
addressed: 5: Strongly Agree
Parking areas provided for residents and visitors provide sufficient spaces,
are well lit, and convenient: 5: Strongly Agree
Comments: This is a perfect, tucked away community hidden right
next to Route 51. I've walked my dogs throughout the community from morning
into the dark of the night and never once was I concerned about lighting. To
the contrary I have actually been surprised how well it is lit and how well the
grounds are maintained. The dog paths are a fantastic bonus. I've taken several
pictures of the trees in bloom on the dog paths because it's worth it. Again
this is testament to the Payne Hill staff's care and effort for the community.
Staff puts the well being of their residents as a priority. I experienced a
suspected gas leak early on and Ed was at my unit by the time I hung up the
phone. Parking is more than ample as there is always space along the main road.
Maybe a short walk for those who live in the back but still, there is a lot of
available parking so that residents are never displaced by visitors.
On-site staff
Complaints and other issues are handled
satisfactorily and in a prompt manner: 5: Strongly Agree
Maintenance staff members are well trained, dependable, do a good job seeing
to the appearance and functionality of the community: 5: Strongly Agree
Office staff members are helpful, responsive and attentive to my needs:
5: Strongly Agree
The community is professionally managed and is a
place I would recommend to others: 5: Strongly Agree
This community offers good value and a sense of home and security: 5:
Strongly Agree
I would recommend Payne Hill to a friend, relative, or associate: 5:
Strongly Agree
Overall rating: 5: Very Satisfied
Overall impressions
Comments: I was lucky to find Payne Hill. This community is
tucked away and give the feeling of a private community while being so close to
Route 51 you could hit it with a rock. The grounds have always been very well
maintained and the staff has been quick with help of any kind, from maintenance
to billing. It's a perfect place for dog owners and those who like to feel like
they're in the country without being too far away. I've purchased a house and
one of the things that I am sad about leaving is the large, close walking areas
on and off property here at Payne Hill. I've made a lot of friends here whom I
hope to keep in touch with so that the pups can continue to play. I can't say
enough, how much I've enjoyed living here at Payne Hill. From maintenance to
office to grounds keeping to community, if I ever rent again Payne Hill will be
the first place I check.